Sump & Sewage Start-Up Form

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    Project Name:*

    Is your pump new or a replacement?*

    How many SPSE systems will be started up:*

    System Name(s):*

    Requested Start-Up date**:

    Requested Start-Up time**:

    ** Requested date and time is not a guarantee. STH requires a minimum of 10 days’ notice.
    I need startup to occur as soon as possible. Please contact me if a date becomes available sooner than I have selected.

    Company Name:*

    Project Manager:*

    Project Manager Email:*

    Project Manager Phone Number:*

    On-Site Contact:*

    On-Site Email:*

    On-Site Phone Number:*

    Site Address:*

    City:*

    State:*

    Zip Code:*

    Please note any special parking instructions:

    Additional Notes:


    STH has allowed 4 hours per pump/basin to perform start-up on the sump/sewage pumps. Please designate which system tag pump(s)/basin(s) you want started up:

    Can STH start all systems up on the same day?*

    Are the panels wired?*

    You will be contacted by an STH Service/Account Representative on how the startup request will be scheduled. STH startup team is not responsible for wiring up panels.


    STH requires 10 working days’ notice to schedule a start‐up. STH has allowed 3 hours on-site to perform start‐up on the pump system between 6:30am – 3:30pm, Monday – Friday. Any requests outside of these times / dates will be an additional charge. This form must be completed before anything can be scheduled.

    If the Start Up is canceled without 24 hours’ notice, you will be invoiced a $500 Cancellation Fee. Delays caused by other trades are your responsibility and do not absolve you of paying the delay and / or Cancellation Fee. Please make your Field Supervisor aware of these requirements and charges so they are ready when we arrive.

    Please note: If STH arrives on site and the below listed items are not ready for start-up and STH has to be re-scheduled, the start-up will be deemed canceled and you will be invoiced a $500 Cancellation Fee. Any additional work during any start-up event beyond the standard scope will be invoiced at $129 per hour per Technician plus a $135 Travel Charge(Minimum $522) plus any materials needed. An additional Purchase Order number may be required for any additional charges.


    The following items must be completed before STH arrives.

    • Contractor must pull pumps and have them sitting above ground so pump rotation can be verified and serial number(s) documented for warranty purposes
    • Utility power to control panel is connected and operational
    • If the junction box is in the pit, the contractor responsible for that wiring needs to be onsite, should there be an issue
    • Wires from controller to junction box are connected and operational
    • Motor and float chords are connected to junction box and operational
    • Floats and factory float bracket are properly installed, set, and adjusted
    • All discharge piping is complete and operational
    • All valves are operational
    • Basin is clean and free of debris (Debris in basin can cause pump damage and will VOID warranty)
    • THE BASIN IS AT LEAST 75% FULL OF WATER OR TO THE INVERT INLET PIPE
    • HAVE ABILITY TO REFILL THE BASIN WITH WATER (USE OF GARDEN HOSE IS NOT ACCEPTABLE)
    • OVERLOADS AND RELAYS ARE SHIPPED LOOSE IN PANEL, CONFIRM THEY ARE PRESENT
    • Submitted pumps & panel are installed for the correct designated Pits.
    By completing this Sump/Sewage Start-Up Form I acknowledge that the system is completely ready to be started up and I have read & accepted all of the above terms & conditions.