Municipal Storm Water/Sewage Pump Start Up Form

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    Project Name:*

    Is your pump new or a replacement?*

    Requested Start-Up date**:

    Requested Start-Up time**:

    ** Requested date and time is not a guarantee. STH requires a minimum of 10 days’ notice.
    I need startup to occur as soon as possible. Please contact me if a date becomes available sooner than I have selected.

    Company Name:*

    Project Manager:*

    Project Manager Email:*

    Project Manager Phone Number:*

    On-Site Contact:*

    On-Site Email:*

    On-Site Phone Number:*

    Site Address:*



    Zip Code:*

    Electrical inspection has been completed and documentation is onsite in the pump room.* YesNo

    Is permanent power run to the system for testing?* YesNo

    If you answered "No", running our equipment on a temporary generator could affect the warranty of your system, please contact your sales account representative or our start-up team at

    Please note any special parking instructions:

    Additional Notes:

    Please designate which system tag pump(s)/basin(s) you want started up:

    Can STH start and operate station as specified?*

    STH requires 10 working days’ notice to schedule a start‐up. STH has allowed 3 hours on-site to perform start‐up on the pump system between 6:30am – 3:30pm, Monday – Friday. Any requests outside of these times / dates will be an additional charge. This form must be completed before anything can be scheduled.

    Please note: that if STH arrives and the site items listed below are not ready for start-up and STH has to be rescheduled, then a return visit will require the contractor to provide an additional Purchase Order number for the original Full Start-Up amount to be charged as an extra. Any additional work during any start-up event beyond the standard scope will be invoiced at $147 per hour per man plus a $147 Travel Charge (Minimum $688) plus any materials needed.

    In addition, if the Start Up is canceled without 24 hours’ notice, you will be invoiced a $500 Cancellation Fee. Delays caused by other trades are your responsibility and do not absolve you of paying the delay and / or Cancellation Fee. Please make your Field Supervisor aware of these requirements and charges so they are ready when we arrive.

    The following items must be completed before STH arrives.

    • Due to safety concerns, it is a requirement for the contractor or their representative to remain on-site with the STH startup representative for the duration of the process.

    • Due to safety concerns, it is a requirement that a representative whom is English speaking be available to translate and provide communication assistance during the startup process.

    • Contractor must pull pumps and have them sitting above ground so pump rotation can be verified and serial number(s) documented for warranty purposes

    • Due to possible loosening of fittings during shipment, the installing contractor is responsible for confirming all fittings and hardware are tight inside the basin.

    • Utility power to control panel is connected and operational

    • Junction box should be accessible from grade

    • Wires from controller to junction box are connected and operational

    • Motor and float chords are connected to junction box and operational

    • Floats and factory float bracket are properly installed, set, and adjusted

    • All discharge piping is complete and operational

    • All valves are operational

    • Basin is clean and free of debris (Debris in basin can cause pump damage and will VOID warranty)


    • Basin needs to be empty of water when we arrive to confirm all the install is properly done and no leaks.

    By completing this Municipal Storm Water/Sewage Start-Up Form I acknowledge that the system is completely ready to be started up and I have read & accepted all of the above terms & conditions.