Elevator Sump Pump Start-Up Form

Project Name:*

Is your pump new or a replacement?*

Requested Start-Up date**:

Requested Start-Up time**:

** Requested date and time is not a guarantee. STH requires a minimum of 10 days’ notice.
I need startup to occur as soon as possible. Please contact me if a date becomes available sooner than I have selected.

Company Name:*

Project Manager:*

Project Manager Email:*

Project Manager Phone Number:*

On-Site Contact:*

On-Site Email:*

On-Site Phone Number:*

Site Address:*



Zip Code:*

Please note any special parking instructions:

Can the elevator can be locked out to allow access into the pit?

Additional Notes:

STH has allowed 4 hours per pump / basin to perform start-up on the sump pumps. Please designate which system tag pump(s)/basin(s) you want started up.

Can STH start all systems up the same day?

STH requires 10 working days’ notice to schedule a start‐up. STH has allowed 3 hours on-site to perform start‐up on the pump system between 6:30am – 3:30pm, Monday – Friday. Any requests outside of these times / dates will be an additional charge. This form must be completed before anything can be scheduled.

If the Start Up is canceled without 24 hours’ notice, you will be invoiced a $500 Cancellation Fee. Delays caused by other trades are your responsibility and do not absolve you of paying the delay and / or Cancellation Fee. Please make your Field Supervisor aware of these requirements and charges so they are ready when we arrive.

Please note: If STH arrives on site and the below listed items are not ready for start-up and STH has to be re-scheduled, the start-up will be deemed canceled and you will be invoiced a $500 Cancellation Fee. Any additional work during any start-up event beyond the standard scope will be invoiced at $129 per hour per Technician plus a $135 Travel Charge(Minimum $522) plus any materials needed. An additional Purchase Order number may be required for any additional charges.

The following items must be completed and/or available before STH arrives.

  • Electric Panel/Elevator Circuit Breaker must be able to be locate and Locked Out/Tagged Out in order for STH Personnel to be in the Pit/Vault area
  • If sump system is 3-Phase, the contractor MUST pull the pump(s) and have them sitting above ground so that pump rotation can be verified
  • Correct Electrical power to control panel is connected and operational
  • Eires from Pump & Sensor are pulled to the Controller, Connected and Operational
  • All Discharge pumping is complete and operational
  • Basin is clean and free of debris (Debris in basin will cause pump or sensor damage and will Void Warranty)
  • Contractor to provide water to 75% of basin height in order to run and verify pump and sensor operation

By completing this Elevator Sump Pump Start-Up Form I acknowledge that the system is completely ready to be started up and I have read & accepted all of the above terms & conditions.