Is your pump new or a replacement?*
Requested Start-Up date**:
Requested Start-Up time**:
---First Call10am to 12pm12pm to 2pm
** Requested date and time is not a guarantee. STH requires a minimum of 10 days’ notice.
I need startup to occur as soon as possible. Please contact me if a date becomes available sooner than I have selected.
Project Manager Email:*
Project Manager Phone Number:*
On-Site Phone Number:*
Please note any special parking instructions:
Can the elevator can be locked out to allow access into the pit?
STH has allowed 4 hours per pump / basin to perform start-up on the sump pumps. Please designate which system tag pump(s)/basin(s) you want started up.
Can STH start all systems up the same day?
STH requires 10 working days’ notice to schedule a start‐up. STH has allowed 3 hours on-site to perform start‐up on the pump system between 6:30am – 3:30pm, Monday – Friday. Any requests outside of these times / dates will be an additional charge. This form must be completed before anything can be scheduled.
If the Start Up is canceled without 24 hours’ notice, you will be invoiced a $500 Cancellation Fee. Delays caused by other trades are your responsibility and do not absolve you of paying the delay and / or Cancellation Fee. Please make your Field Supervisor aware of these requirements and charges so they are ready when we arrive.
Please note: If STH arrives on site and the below listed items are not ready for start-up and STH has to be re-scheduled, the start-up will be deemed canceled and you will be invoiced a $500 Cancellation Fee. Any additional work during any start-up event beyond the standard scope will be invoiced at $129 per hour per Technician plus a $135 Travel Charge(Minimum $522) plus any materials needed. An additional Purchase Order number may be required for any additional charges.