Booster Pump Start-Up Form

    As of July 2021, we will no longer be supporting Internet Explorer. While the majority of our site will function normally in this browser, we cannot guarantee that all aspects will function. Microsoft recommends upgrading to their Edge browser as they no longer support Explorer (including security updates). We would also recommend trying Google Chrome or Firefox. All three options are free downloads and well-supported.

    Project Name:*

    Is your pump new or a replacement?*

    Requested Start-Up date**:

    Requested Start-Up time**:

    ** Requested date and time is not a guarantee. STH requires a minimum of 10 days’ notice.
    I need startup to occur as soon as possible. Please contact me if a date becomes available sooner than I have selected.

    Company Name:*

    Project Manager:*

    Project Manager Email:*

    Project Manager Phone Number:*

    On-Site Contact:*

    On-Site Email:*

    On-Site Phone Number:*

    Site Address:*



    Zip Code:*

    Please note any special parking instructions:

    Additional Notes:

    STH requires 10 working days’ notice to schedule a start‐up. STH has allowed 3 hours on-site to perform start‐up on the pump system between 6:30am – 3:30pm, Monday – Friday. Any requests outside of these times / dates will be an additional charge. This form must be completed before anything can be scheduled.

    Temperature relief valves are to be installed and piped to the drain by others. If the valves are missing on-site STH, Inc. can provide them for $50.00 each. An STH service technician can install the relief valves for $300.00. If needed, please contact our service department to schedule. Additional parts and material needed to do this work will also be invoiced.

    If the Start Up is canceled without 24 hours’ notice, you will be invoiced a $500 Cancellation Fee. Delays caused by other trades are your responsibility and do not absolve you of paying the delay and / or Cancellation Fee. Please make your Field Supervisor aware of these requirements and charges so they are ready when we arrive.

    Please note: If STH arrives on site and the below listed items are not ready for start-up and STH has to be re-scheduled, the start-up will be deemed canceled and you will be invoiced a $500 Cancellation Fee. Any additional work during any start-up event beyond the standard scope will be invoiced at $129 per hour per Technician plus a $135 Travel Charge(Minimum $522) plus any materials needed. An additional Purchase Order number may be required for any additional charges.

    The following items must be completed before STH arrives.

    • Utility power to control panel is connected and operational
    • Location of the Electrical Breaker feeding the system is known
    • Suction and discharge piping is completed and properly supported
    • Booster system is properly anchored to the skid
    • All valves are operational and have the ability to flow water as designed in the specification
    • Water to booster can be turned on and flow to building and or system as designed
    • Do not put water in hydro tank (if applicable)
    • Rubber isolation pads are installed and system is anchored

    By completing this Domestic Water Booster Start-Up Form I acknowledge that the system is completely ready to be started up and I have read & accepted all of the above terms & conditions.