Is your pump new or a replacement?*
Requested Start-Up date**:
Requested Start-Up time**:
---First Call10am to 12pm12pm to 2pm
** Requested date and time is not a guarantee. STH requires a minimum of 10 days’ notice.
Project Manager Email:*
Project Manager Phone Number:*
On-Site Phone Number:*
Please note any special parking instructions:
STH requires 10 working days’ notice to schedule a start‐up. STH has allowed 3 hours on-site to perform start‐up on the pump system between 6:30am – 3:30pm, Monday – Friday. Any requests outside of these times / dates will be an additional charge. This form must be completed before anything can be scheduled.
Temperature relief valves are to be installed and piped to the drain by others. If the valves are missing on-site STH, Inc. can provide them for $50.00 each. An STH service technician can install the relief valves for $300.00. If needed, please contact our service department to schedule. Additional parts and material needed to do this work will also be invoiced.
If the Start Up is canceled without 24 hours’ notice, you will be invoiced a $500 Cancellation Fee. Delays caused by other trades are your responsibility and do not absolve you of paying the delay and / or Cancellation Fee. Please make your Field Supervisor aware of these requirements and charges so they are ready when we arrive.
Please note: If STH arrives on site and the below listed items are not ready for start-up and STH has to be re-scheduled, the start-up will be deemed canceled and you will be invoiced a $500 Cancellation Fee. Any additional work during any start-up event beyond the standard scope will be invoiced at $129 per hour per Technician plus a $135 Travel Charge(Minimum $522) plus any materials needed. An additional Purchase Order number may be required for any additional charges.