Booster Pump Start-Up Form

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    Project Name:*

    Is your pump new or a replacement?*

    Is there a hydro accumulator tank on the system?*

    Requested Start-Up date**:

    Requested Start-Up time**:

    ** Requested date and time is not a guarantee. STH requires a minimum of 10 days’ notice.
    I need startup to occur as soon as possible. Please contact me if a date becomes available sooner than I have selected.

    Company Name:*

    Project Manager:*

    Project Manager Email:*

    Project Manager Phone Number:*

    On-Site Contact:*

    On-Site Email:*

    On-Site Phone Number:*

    Site Address:*



    Zip Code:*

    Please note any special parking instructions:

    Additional Notes:

    STH requires 10 working days’ notice to schedule a start‐up. STH has allowed 3 hours on-site to perform start‐up on the pump system between 6:30am – 3:30pm, Monday – Friday. Any requests outside of these times / dates will be an additional charge. This form must be completed before anything can be scheduled.

    Temperature relief valves are to be installed and piped to the drain by others. If the valves are missing on-site STH, Inc. can provide them for $50.00 each. An STH service technician can install the relief valves for $300.00. If needed, please contact our service department to schedule. Additional parts and material needed to do this work will also be invoiced.

    If the Start Up is canceled without 24 hours’ notice, you will be invoiced a $500 Cancellation Fee. Delays caused by other trades are your responsibility and do not absolve you of paying the delay and / or Cancellation Fee. Please make your Field Supervisor aware of these requirements and charges so they are ready when we arrive.

    Please note: that if STH arrives and the site items listed below are not ready for start-up and STH has to be rescheduled, then a return visit will require the contractor to provide an additional Purchase Order number for the original Full Start-Up amount to be charged as an extra. Any additional work during any start-up event beyond the standard scope will be invoiced at $147 per hour per man plus a $147 Travel Charge (Minimum $688) plus any materials needed.

    The following items must be completed before STH arrives.

    • Due to safety concerns, it is a requirement for the contractor or their representative to remain on-site with the STH startup representative for the duration of the process.

    • Due to safety concerns, it is a requirement that a representative whom is English speaking be available to translate and provide communication assistance during the startup process.

    • Location of the Electrical Breaker feeding the system is known

    • Suction and discharge piping outside the system is completed and properly supported to alleviate pipe stress to the booster pump headers. Failure to properly support the piping could cause issues with the pump alignment.

    • Booster system is properly anchored to the skid

    • All valves are operational and have the ability to flow water as designed in the specification

    • Water to booster can be turned on and flow to building and or system as designed

    • Do not put water in hydro tank (if applicable)

    By completing this Domestic Water Booster Start-Up Form I acknowledge that the system is completely ready to be started up and I have read & accepted all of the above terms & conditions.